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[Resolved] Form editor no long appearing

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by LCR 5 years, 7 months ago.

Assisted by: Luo Yang.

Author
Posts
#1233912

LCR

I go to Post Forms, click edit on a post and under form editor i see a checkbox for "expert mode" when I check that nothing happens. When I try expanding CSS and JS nothing happens either. We tested it in multiple browsers/logins/computers.

#1234124

Hello,

The problem you mentioned above is abnormal, please try these:
1) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2019, deactivate all Custom code snippets, and test again

2) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

3) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the problem page URL and view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-

#1235774

LCR

My issue is resolved now. Thank you!