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[Resolved] Form does not work

This support ticket is created 6 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 3 replies, has 3 voices.

Last updated by CharlesB2907 6 years, 1 month ago.

Assisted by: Waqar.

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#1152677

Shane - do you say this search form works just because it looks like a form and you assume it works?

THIS FORM DOES NOT WORK.

When I try a simple two field search it's like it jumped to s different field configuration entirely?

You and your associateS will never have ANY IDEA HOW FALLING FOR YOUR MARKETING HAS DAMAGED MY BUSINESS.

Toolset is NOT compatible with Divi Builder and I feel your company is committing fraud by stating in writing that it is.

#1152678
Screen Shot 2018-11-25 at 2.01.22 PM.png

Please help me, I do not understand how the form does not work. I just submitted a two field search as shown in the attached screenshot - Private Collection and eCollage. The results seem to match the selected criteria. So it's not obvious how this is completely broken to me, considering I am not an expert in your site's content. Please provide details about which filters you selected and why it seems the form is broken.

#1153579

Hi Charles,

I found a more recent reply from you on a seperate ticket ( https://toolset.com/forums/topic/split-search-forms-doesnt-work-as-expected/page/5/ ) where you confirmed that the search form seems to be working now.

Since you and Nigel are already working on this topic, I'll request you to close this ticket and continue on that ticket.

If you come across a different issue or question related to the search form's functionality, you're welcome to open a new ticket with specific information and we'll be happy to assist accordingly.

As for the two points you mentioned, you'll recall we've discussed them in different tickets before, but I'll be happy to briefly share the summary again:

>> You and your associateS will never have ANY IDEA HOW FALLING FOR YOUR MARKETING HAS DAMAGED MY BUSINESS.

- When it comes to web development, HTML and CSS is considered the essential building blocks. When the term "programming" is used, it is most commonly referred to the scripting language, which for WordPress is the PHP language.

It is unfortunate that this difference in perspective, lead to confusion and delay in your project. I'll pass on your feedback internally to make this point more clear in our document "Who is Toolset For?" ( https://toolset.com/who-is-toolset-for/ ), so that a situation like this can be avoided in the future.
(link for this page is available in the footer of our website, on all pages)

For someone who is not comfortable with HTML and CSS code, our recommendation is to hire a professional from our recommended contractors:
https://toolset.com/contractors/

You can also benefit from services of very capable freelancers at fairly economical rates through websites like Upwork ( hidden link ) and Freelancer ( hidden link ), for HTML and CSS tasks. You'll see that it will save you a lot of time and back and forth communication.

For questions related to Toolset functionalities, you're always welcome to write to us, anytime.

>> Toolset is NOT compatible with Divi Builder and I feel your company is committing fraud by stating in writing that it is.

- The Toolset plugins are compatible with the Divi Builder, but unfortunately, the Divi Builder is not 100% compatible with the Bootstrap styles and we've clearly mentioned this in the documentation that covers using the two solutions together.
( https://toolset.com/documentation/recommended-themes/toolset-divi-integration/matching-divi-styling-using-toolset/ )

I can understand that this can become more challenging for someone who is not familiar with HTML and CSS code, but I can assure you with full honesty that even with this limitation, you can accomplish a lot more with Toolset plugins, as compared to hiring a developer to build everything from the ground up.

I hope this clarifies.

regards,
Waqar

#1155503

Hi Waqar,

This was great information. I apologize for my misunderstanding of Toolset functionality and I appreciate the great site you and your team members helped me to create.

Improved Divi builder Toolset documents and tutorials would be a great help.

Thank you.