[Resolved] For the user it makes it look like they have to fill the dates out again.

[Author]

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[leilaG]

Great thanks, it's working now.

One strange thing though when you click submit and the page refreshes and show the error message. The date fields that have been filled out, go blank as if they are empty, but still submits the dates when you click submit.

For the user it makes it look like they have to fill the dates out again.

Could you have a look to see if that is normal behavior.

Thanks

[Luo Yang]

Hello,

No, it is not normal behavior, the problem is abnormal, please check these:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again

2) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

3) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the problem page URL and form URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

[leilaG]

Hi Luo, we had to disable the required field, because the field was a conditional field, (Only shows if user profile location field is 'Nottingham')

The error message was showing for all locations where the field was not visible so the users could not submit the form.

Is there any solution for this?

We will do some trouble shooting as you suggested regarding the blank calendar.
Thanks

[Luo Yang]

For the original question of this thread:

The date fields that have been filled out, go blank as if they are empty, but still submits the dates when you click submit.

I have tried the credentials you provided in previous thread:
https://toolset.com/forums/topic/validation-option-missing-from-checkbox-field/#post-1367173
The credentials is not valid, I get below errors:

ERROR: the password you entered for the username developer is incorrect.

Please check it.

I think it is possible to add a JS validation for the custom checkboxes, so it will be able to avoid the problem you mentioned above, for example: Edit the post form, click "JS Editor", add below JS codes:

jQuery(document).on('cred_form_ready', function() {
     
  jQuery('[name="wpcf-building-access-required[]"]').addClass('js-wpt-validate');
   
  jQuery.validator.addClassRules("js-wpt-validate", {
    required: true,
   });
   
});

[leilaG]

Thank you for the code, we will try it out 🙂