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[Resolved] Field group not visible on Access Control

This support ticket is created 2 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by himanshuS 2 years, 8 months ago.

Assisted by: Christian Cox.

Author
Posts
#2154497

I recently created 3 new CPTs - company, jobs, and job application. I also created custom field groups for these custom post types.

Now I want to control access to these custom field groups in the Access Control --> Types Fields.

But, the new custom field groups do not show up. I have other field groups from other CPTs that are visible but not the one I created recently. What could I be missing?

Field groups - hidden link

Not visible on access control - hidden link

#2154795

I would check these things:
- Be sure to clear any server-side caching mechanisms
- Check to see if any memory errors are registered in the server logs
- Temporarily deactivate all 3rd-party plugins and activate a default theme temporarily, deactivate any custom code snippets, and test the Access control page again to see if there are any conflicts

Usually one of these is responsible when field groups do not automatically appear in the field group Access Control settings. Let me know what you find out and we can go from there.

#2154913

Cleaning the cache worked. My issue is resolved now. Thank you, Chris!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.