Field group - changing view

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/New_York (GMT-04:00)

Tagged: Setting up custom types, Types plugin

This topic contains 8 replies, has 3 voices.

Last updated by Christian Cox 3 years, 4 months ago.

Assisted by: Christian Cox.

Author

Posts

April 24, 2019 at 2:24 pm #1235061

francoisP-5

I have created field groups in custom post types.
When I input data in the post type, I can not change view for the field group. I get this message :
"You need to save your change, before you can change the view."
Two thing:

1 - I am using Chrome browser on Windows 10. I. If I right click on the icons on the top right of the fiel window and I choose to open in another window, then I get the other view.

2 - On my site, I am using Revolution Slider. If I uninstall the plugin, then I can switch view with no problem.

Finally, I think there is a conflict with Slider Revolution somehow and wonder if you guys can help me fix it.

April 24, 2019 at 3:30 pm #1235145

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Francois,

I logged in and saw the issue.

Could you provide me with a copy of the revolution slider plugin ? This way i can test the issue on a fresh install.

Thanks,
Shane

April 24, 2019 at 3:40 pm #1235173

April 24, 2019 at 5:43 pm #1235231

francoisP-5

Hi Shane, I can I send you a zip file with the Revolution Slider plugin?

April 24, 2019 at 6:38 pm #1235256

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Francois,

I was able to get the copy of the plugin and escalated your ticket to our 2nd tier supporters for further debugging on this one.

Thanks,
Shane

April 24, 2019 at 7:27 pm #1235276

francoisP-5

Great! Tx 🙂

April 24, 2019 at 8:06 pm #1235285

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Escalated

May 6, 2019 at 9:27 pm #1240092

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Francois,

I have some good news on this one.

This has been fixed in our Types version 3.3 version so as soon as this is released the issue will be resolved for you.

Thanks,
Shane

May 6, 2019 at 11:29 pm #1240132

francoisP-5

Great! Can't wait.
Have a nice day! : )

November 30, 2020 at 7:42 pm #1861967

Christian Cox

Hi, Shane is on vacation so I'm looking into his outstanding tickets. Please update to the latest versions of Toolset plugins and confirm the issue is resolved, or let me know if you continue to experience the issue.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.