[Resolved] Fatal error with Toolset types version 3.4.1

[Author]

Posts

[Guido]

I am trying to: upgrade the plugin from 3.4 to 3.41.

Link to a page where the issue can be seen:
Plugin section error displayed
Warning: require_once(/home/divorcecanada/public_html/wp-content/plugins/types/application/bootstrap.php): failed to open stream: No such file or directory in /home/divorcecanada/public_html/wp-content/plugins/types/wpcf.php on line 75

Fatal error: require_once(): Failed opening required '/home/divorcecanada/public_html/wp-content/plugins/types/application/bootstrap.php' (include_path='.:/opt/alt/php74/usr/share/pear') in /home/divorcecanada/public_html/wp-content/plugins/types/wpcf.php on line 75

I expected to see: nothing!

Instead, I got: error message - I reversed to 3.4 and issue is gone... The debug info below is coming from toolset 3.4 not 3.4.1 since 3.4.1 can't be activated without the error abvoe.

[Christian Cox]

Hi, it looks like there may have been a problem during the upgrade and some files didn't get copied correctly. As a test, can you please download a copy of Types 3.4.1 from https://toolset.com/account/downloads, then deactivate and delete Types 3.4 from your wp-admin > Plugins area. Then upload the fresh copy of Types 3.4.1, activate it, and test once more. If this doesn't solve the problem, I'll need to take a closer look.

[Guido]

Oke after some more digging i found out that it is a combination of the new Toolset blocks and the new Toolset types that gives the error.

If i disable the newest Toolset blocks then i have no error with the newest Toolset types. If i enable the newest Toolset blocks then i can not enable/have the newest types enabled and have to revert to version 3.4 for Toolset types to work.

[Christian Cox]

Okay that is unusual. I will be glad to take a closer look if you will provide login credentials and FTP access in the private reply fields here. I will try reinstalling the plugins first, then if the problem is not resolved I can make a clone of your site with the Duplicator plugin and run some additional tests locally without breaking your live site. Let me know if that is okay and I will get started.

[Luo Yang]

Hello,

I have checked it in your website:
Dashboard-> Plugins-> Add new-> Commercial
hidden link

It works fine, both Toolset Types and Toolset Blocks are the latest version, and there isn't any PHP errors you mentioned above, is this problem resolved?
Please let me know if you need more assistance for it, thanks

[Guido]

Hi Luo Yang

I have no idea what Christian did but all seems to work now.

Thanks
Guido

[Luo Yang]

Christian is sick, you can create new ticket if there is any other issue.