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[Resolved] Fatal error: Uncaught Error: Call to undefined function mb_strtolowe

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 5 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#1129184
Toolset.png

Hi,

I have this error :

"Fatal error: Uncaught Error: Call to undefined function mb_strtolower() in /home/catonefr/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.page.php:708 Stack trace: #0 [internal function]: Types_Admin_Page->sort_by_title_helper(Array, Array) #1 /home/catonefr/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.page.php(671): usort(Array, Array) #2 /home/catonefr/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.edit.taxonomy.php(743): Types_Admin_Page->sort_by_title(Array) #3 /home/catonefr/public_html/wp-admin/includes/template.php(1073): Types_Admin_Edit_Taxonomy->box_post_types(NULL, Array) #4 /home/catonefr/public_html/wp-content/plugins/types/vendor/toolset/types/admin.php(1771): do_meta_boxes(Object(WP_Screen), 'normal', NULL) #5 /home/catonefr/public_html/wp-content/plugins/types/vendor/toolset/types/admin.php(726): wpcf_admin_screen('toolset_page_wp...', '<input type="hi...') #6 /home/cat in /home/catonefr/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.page.php on line 708"

Could you help me ?

#1129252

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Frederic,

Thank you for contacting our support forum.

I suspect that this is due to the mb_string extension for php is not active on your server.

What I recommend that you do is to contact your hosting provider and ask them to enable this for you.

This should resolve the issue.

Thanks,
Shane

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.