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[Resolved] Fatal error: Uncaught Error: Call to undefined function mb_strtolowe

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 6 years, 3 months ago.

Assisted by: Shane.

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#1129184
Toolset.png

Hi,

I have this error :

"Fatal error: Uncaught Error: Call to undefined function mb_strtolower() in /home/catonefr/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.page.php:708 Stack trace: #0 [internal function]: Types_Admin_Page->sort_by_title_helper(Array, Array) #1 /home/catonefr/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.page.php(671): usort(Array, Array) #2 /home/catonefr/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.edit.taxonomy.php(743): Types_Admin_Page->sort_by_title(Array) #3 /home/catonefr/public_html/wp-admin/includes/template.php(1073): Types_Admin_Edit_Taxonomy->box_post_types(NULL, Array) #4 /home/catonefr/public_html/wp-content/plugins/types/vendor/toolset/types/admin.php(1771): do_meta_boxes(Object(WP_Screen), 'normal', NULL) #5 /home/catonefr/public_html/wp-content/plugins/types/vendor/toolset/types/admin.php(726): wpcf_admin_screen('toolset_page_wp...', '<input type="hi...') #6 /home/cat in /home/catonefr/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.page.php on line 708"

Could you help me ?

#1129252

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Frederic,

Thank you for contacting our support forum.

I suspect that this is due to the mb_string extension for php is not active on your server.

What I recommend that you do is to contact your hosting provider and ask them to enable this for you.

This should resolve the issue.

Thanks,
Shane