How can I solve it?
Every time I save a layout it gives me this message:
"There was an error during the ajax request. Make sure the data you send is in json format."
¿Cómo puedo solucionar?
Cada vez que voy a guardar un layout me da este mensaje:
"Ocurrió un error durante la solicitud ajax. Asegúrese de que los datos que envía están en formato json."
Many thanks Shane
In effect, the error disappeared by disabling a plugin.
But working with Layout all the saved layouts disappeared, I can not see them in: hidden link
Please, can you check what happened? The rest of Toolset works.
This is a public forum please don't provide the credentials to the site unless asked as this will be a security issue.
What I would like for you to do is to re-submit the credentials in the private fields that will be enabled.
Proceeding we need to check why we are getting the blanks screens. Could you enable the wordpress debugging by going to the link below.
hidden link
Once you have done this please let me know the error that appears.
I have renamed via FTP to the plugin directories Layout and Customiser-layout and the site started to work.
Would it be nice to uninstall both plugins and reinstall them?
Well I'll try to restore the site.
From the server are going to delay to give me the report, when I have it I send it, to be able to know the source of the problem.
Many thanks Shane
Have a very good weekend
Shane:
Because it will take (for my other work) to do this that you ask me, is it possible, please, that you could do it? I would very much appreciate it.
I give you my full authorization to make the back-up and your copy
Jorge
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Shane:
debido a que demoraré (por mis otros trabajos) en hacer esto que me pides ¿es posible, por favor, que pudieras hacerlo tu? Mucho te lo agradecería.
Yo te doy mi total autorización a realizar el back-up y su copia
Jorge
I saw that "Duplicator" was installed
I need to know if you've been back-up, because if you have not, I have the time to devote myself to this.
Apologies and thanks
Jorge
