Error updating Forms 2.5.3 -> 2.5.4

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Toolset Forms

This topic contains 2 replies, has 2 voices.

Last updated by jeffS-2 4 years, 10 months ago.

Assisted by: Luo Yang.

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Posts

January 9, 2020 at 8:12 pm #1449487

jeffS-2

I am trying to: Update from Forms 2.5.3 to 2.5.4.

I expected to see: Updated successfully.

Instead, I got:

Update Failed: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "hidden link"> Request Error html { -moz-osx-font-smoothing: grayscale; -webkit-font-smoothing: antialiased; } body { margin: 0; font-family: "Lato", Helvetica, Arial, sans-serif; min-width: 320px; } .layout { display: flex; width: 100%; height: 100vh; min-height: 400px; } .layout__content { display: flex; flex: 12; justify-content: center; align-items: center; padding-bottom: 12.5vh; } .kitchensink { max-width: 850px; width: 90%; } div { width: 600px; margin: 0 auto; text-align: center; color: #262727; } h1 { font-size: 42px; font-weight: 900; letter-spacing: 0.02em; margin-top: 0; margin-bottom: 12px; color: #EF4E65; } @media (max-width: 500px) { h1 { font-size: 32px; font-weight: 900; letter-spacing: 0.02em; margin-top: 0; margin-bottom: 12px; } } p { margin-top: 0; font-size: 18px; margin-bottom: 30px; line-height: 1.5; max-width: 36em; margin: 0 auto; } a, a:visited { color: #50C6DB; text-decoration: none; } a:hover, a:active, a:focus { color: #3B91A1; } .error-code { line-height: 20px; position: relative; border: 4px solid currentColor; color: #EF4E65; border-radius: 0.1em; padding: 0.5em; display: inline-block; font-size: 42px; font-weight: 900; margin-bottom: 20px; } .error-code::after { content: "!"; display: block; width: 32px; height: 32px; font-size: 18px; line-height: 32px; background: #EF4E65; color: white; font-weight: 900; border-radius: 100%; position: absolute; top: -20px; right: -20px; } hr { margin: 30px 0; border: 0; background: #e7e7e7; width: 100%; height: 1px; } 503 Request Error The page you requested generated a server error and could not be processed. You might try refreshing the page. If you continue to get this message, you should contact the site owner.

January 10, 2020 at 4:27 am #1449965

Luo Yang

Hello,

There is "503 Request Error" in the message you mentioned above, so it should be some PHP errors in your website, please try to get the PHP debug logs, copy/paste them here.

https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

January 10, 2020 at 11:55 pm #1452095

jeffS-2

My issue is resolved now. Thank you!