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[Closed] error query monitor

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This topic contains 4 replies, has 2 voices.

Last updated by Christian Cox 7 months, 3 weeks ago.

Assigned support staff: Christian Cox.


is_writable(): open_basedir restriction in effect. File(/var/www/vhosts/ is not within the allowed path(s): (/var/www/vhosts/

luogo evento


Hello, the open_basedir restriction may indicate a problem finding the temporary upload directory, as explained here: restordpress

Can you tell me if your site uses any image custom fields? If so, when you upload an image to this custom field, is it saved successfully in the media library?

Do you know if your site uses a custom upload path, or non-standard media library location? Is WP_TEMP_DIR defined in your wp-config.php file?


Okay thank you, I do not see WP_TEMP_DIR defined in the config file.
- Are you able to save images in custom image fields successfully?
- Do those images appear in the Media Library, as expected?
- Are the images displayed properly when you add them in the post Content Template, or in a view of posts that contains this custom image field?
- Have you recently migrated this site from another server, or from a staging environment?


Thanks Cristian soon I will follow directions

But now I'm facing a problem that makes me hit my head

I'm trying to customize the category page

Unfortunately it does not respect the width of the theme

I'm trying them all

I don't understand what help could depend on please

I am sending you three sample images

Oh no the back-end of category 1 and front-end and 1 As you see the product

The product display is ok the category Unfortunately not

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New threads created by Christian Cox and linked to this one are listed below:


Our policy is to address one issue per ticket, to help keep the forum organized and make searching for answers easier, so I have split your question about Product Category archive width into a separate ticket

Let's focus on the open_basedir restriction message in this ticket.

Thanks for understanding!

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