Error Message in wordpress backend

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 2 replies, has 2 voices.

Last updated by Luo Yang 3 years, 2 months ago.

Assisted by: Luo Yang.

Author

Posts

December 19, 2021 at 2:46 pm #2248223

georgey

Toolset plugin cannot connect to toolset.com
Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice.

Need help?

See the communication error details and let us know in Toolset technical support.

December 19, 2021 at 2:47 pm #2248233

georgey

i sent the info file

December 20, 2021 at 8:04 am #2248607

Luo Yang

Hello,

The problem you mentioned above is abnormal, there might be a server issue in your website, please check these:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, and test again

2) Also check if there is any PHP errors in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

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