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[Resolved] Enter button not available on mobiles and tabl;et

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This topic contains 1 reply, has 2 voices.

Last updated by Waqar 1 year, 7 months ago.

Assisted by: Waqar.

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#2623631

Tell us what you are trying to do?

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

I made a video for you to show the issue:
hidden link

Many thanks
Roberto

#2623655

Hi Roberto,

Thank you for contacting us and I'd be happy to assist.

To avoid a usability limitation like this on mobile devices, you can include a 'SUBMIT' button, next to the 'CLEAR SEARCH' button.
( ref: https://toolset.com/lesson-placement/lesson-placements-1622935-1621213/ )

This way, users will be able to use this button to submit the search form, when the the enter button from the keyboard is not available.

regards,
Waqar

#2623959

Hello Waqar,
Thank you for the suggestion, button added.
All the best
PS. On the same site I have seen this message (see screenshot that is getting very annoying).
hidden link
I tried to deactivate the key, created a new site key but still the message does not disappear.