Elementor doesn't allow 'key' selection

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Setting up custom fields, Types plugin

This topic contains 3 replies, has 2 voices.

Last updated by Waqar 3 years, 9 months ago.

Assisted by: Waqar.

Author

Posts

February 8, 2021 at 2:17 am #1937387

SteBlood

I am trying to add many things via elementor, I used to be able to select a 'map' and then choose toolset field which would then allow me to select a 'key'.

However, this is not allowing me to do this anymore.

Please see screenshot.

February 8, 2021 at 6:20 am #1937559

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

This dynamic content option is managed by the Elementor plugin and for a selected type of fields, as explained here:
hidden link

I've seen a couple of reports about this issue and was able to reproduce this on my test website too. Since this feature is offered by Elementor, it would be a good idea to raise this with their official support, to see if any changes were introduced in the new version.

Please let us know how it goes.

regards,
Waqar

February 9, 2021 at 5:52 pm #1939897

SteBlood

I just thought I would let you know.

I contacted Elementor support they replied with the following;

Hi Stephen,

Thank you for contacting us. I hope you and your family are staying safe.

I would like to let you know that we are already aware of this issue caused due to the recent Elementor Free 3.1.1 update and it has been reported to our developer for further check.

Meanwhile, You can roll back to Elementor 3.1.0 where it will work as expected. Rolling Back To a Previous Version of Elementor

We apologize for the inconvenience!

Kind Regards,

I will update here once the solution has been fixed.

Thank you for your help.

February 10, 2021 at 11:08 am #1940605

Waqar

Thank you very much for sharing this and it will surely help others.

I'll pass this on internally so that it can be included in the errata at:
https://toolset.com/errata/elementor-dynamic-sources-not-working-when-selecting-toolset-fields-as-source/

You're welcome to mark this ticket as resolved and start a new one for a different question or concern.