Skip Navigation

[Resolved] Elementor Compatibility Bug

This support ticket is created 2 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 33 replies, has 3 voices.

Last updated by Alessandro 2 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#2289597

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Screenshot 2022-02-11 at 13.07.28.png

You shouldn't have to do anything, unless the problem re-appears.

Currently the site is working normally (screenshot).

#2289665
Schermata 2022-02-11 alle 14.58.58.png

Sorry but reactivating just elementor (pro) it doesn't work. I think at this point is a compatibility issue with elementor pro

#2289799

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

It seems to work after deactivating the custom taxonomies, while Types remains active.

I would try to narrow down which taxonomy is causing the problem, and then if it is particular terms of the taxonomy that create the issue. (It could be related to templates you make in Elementor Pro, and possible conflicts with the slugs used.)

#2290049

My issue is resolved now. Thank you!