This thread is resolved. Here is a description of the problem and solution.
Problem:
Please refer to screenshot, on the left you can see Editor is given full access, but look at the browser on the right, editor was logged in but couldn't edit any post (including custom post types)
If I unchecked "Managed by Access" the editor will be able to edit.
https://toolset.com/forums/topic/editor-cant-edit-posts-even-when-access-is-given/#post-1208871
Solution:
It should be an exception of client's website.
To fix it, please try these:
1) Backup your website database
2) Dashboard-> Toolset-> Export / Import-> Access, import below setting file:
https://drive.google.com/drive/folders/1hkp2EXGUMo-55KLIsPu1qQeci3SQ4DKS?usp=sharing
See screenshot:
https://cdn.toolset.com/wp-content/uploads/2019/03/1209788-import_access_settings.jpg?x83333
This setting file is export from my localhost using a fresh wordpress installation, it should be able to reset the access settings.
Relevant Documentation:
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | - |
| - | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - |
Supporter timezone: Asia/Hong_Kong (GMT+08:00)
This topic contains 8 replies, has 2 voices.
Last updated by deanL 5 years, 1 month ago.
Assisted by: Luo Yang.
Please refer to screenshot, on the left you can see Editor is given full access, but look at the browser on the right, editor was logged in but couldn't edit any post (including custom post types)
If I unchecked "Managed by Access" the editor will be able to edit.
What am I missing?
Hi Luo Yang, I logged in as "Editor", created a new post. I can edit my own post, but all the other existing posts, I still can't edit (see screenshot)
It is very strange, I can see the problem in your website, and I have tried the same setting in my localhost with a fresh wordpress installation, but there isn't the same problem.
So it should be an exception of your website.
To fix it, please try these:
1) Backup your website database
2) Dashboard-> Toolset-> Export / Import-> Access, import below setting file:
hidden link
See screenshot: import-access-settings.JPG
This setting file is export from my localhost using a fresh wordpress installation, it should be able to reset the access settings.
3) I have tried it in your test site, it works fine, see screenshot: editor-role.JPG
