Editing "Field Group for Companies"

This support ticket is created 4 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Setting up custom fields, Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 4 years, 6 months ago.

Assisted by: Waqar.

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February 7, 2021 at 7:03 pm #1937023

kimN-2

Screen Shot 2021-02-07 at 10.57.11 AM.png

Tell us what you are trying to do? When I attempt to add custom fields to this existing field group (e.g. I want to add a new custom field "City, State" to show Company Headquarters and 2 additional "City, State" custom fields to show Additional Branch Locations) it doesn't save. Have tried multiple times.

Is there any documentation that you are following? your tutorial

Is there a similar example that we can see? n/a

What is the link to your site? n/a

February 8, 2021 at 3:32 am #1937453

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

Do you see any error or warning, when trying to save these custom fields?

To troubleshoot this, I'll need to see how this custom fields group is set up in the admin area. Can you please share temporary admin login details in reply to this message?

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

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