[Resolved] E_COMPILE_ERROR after upgrade to Toolset Access 2.8.12

[Author]

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[jefferyA]

I received an email from my website about a fatal error after upgrading Toolset Access to 2.8.12

The error was caught on this page: hidden link

Error details:
An error of type E_COMPILE_ERROR was caused in line 19 of the file /var/www/html/wp/fern.fpg.unc.edu/wp-content/plugins/types-access/application/bootstrap.php. Error message: require(): Failed opening required '/var/www/html/wp/fern.fpg.unc.edu/wp-content/plugins/types-access/vendor/toolset/toolset-common/loader.php' (include_path='.:/usr/share/php')

Note that the loader.php file is present at that path.

The site seems ok in general; I'm not sure how admin-ajax.php is being used. Any guidance you could provide would be appreciated.

[Waqar]

Hi,

Thank you for contacting us and I'd be happy to assist.

An error like this can be logged instantaneously, if a certain required file is not temporarily available. It could happen if the plugin update/overwrite operation is still being run in the background.

Have you seen the error again, after the plugin update process was completed successfully?

In case you see the error message again, please let us know and we'll investigate this further by requesting a clone/snapshot of your website.

regards,
Waqar

[jefferyA]

The error has not appeared again, so I think what you described was likely what happened. I appreciate the quick response. Thank you!