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[Escalated to 2nd Tier] dynamic galleries and sliders for templates issue

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 5 replies, has 2 voices.

Last updated by Luo Yang 3 years, 12 months ago.

Assisted by: Luo Yang.

Author
Posts
#1960331

Dear Sir/Madam,

I add an image slider and using the dynamic galleries for a content template, refer to the screenshot, I set the columns number to 8 for the desktop view from slider setting, my post has only 3 photos, not sure whether it is too few photos and the slider duplicate the thumbnail

#1962267

Hello,

Please elaborate the question with more details:
I can't find your screenshot, what is the exact issue are we talking about? thanks

#1966771
Screenshot 2021-02-25 at 9.09.21 PM.png
Screenshot 2021-02-25 at 9.05.35 PM.png

Dear Luo,

Sorry for missing the screenshot in the previous message, you can view the page from hidden link

#1967517

Thanks for the details, it is expected result, since Toolset Image Slider block needs to use existed items to fill all columns, so conducts the problem you mentioned above.

But I do think it make confusion, if you agree, I can escalate it as usability issue.

#1967721

Dear Luo,

Thanks for your reply but I think it is not user friendly as not all post must contain same and more image as gallery. What is your recommendation I use the slider block

#1970165

Thanks for the confirmation, I have escalated it, will update here if there is anything news.