Skip Navigation

[Resolved] Divi isnt loading

This thread is resolved. Here is a description of the problem and solution.

Problem:

After the latest update of Toolset, Divi was loading their templates anymore.

Solution:

This issue has been resolved by the Divi team, so I would recommend updated to the latest version.

This support ticket is created 5 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by louisW 5 years, 4 months ago.

Assisted by: Shane.

Author
Posts
#1163740

I am trying to: Load the divi builder

Link to a page where the issue can be seen: wp admin

I expected to see: the divi builder

Instead, I got: 404 page

#1163850

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Louis,

Thank you for contacting our support forum.

This is actually a known issue and what I would recommend that you do is to take a look at our erratas page below.
https://toolset.com/errata/divi-builder-throws-a-404-when-editing-a-content-template-with-it/

Please let me know if this helps.

Thanks,
Shane

#1163854

I managed to fix this but I had to revert back to the previous version of Divi.

They brought out a new update yesterday. You may need to update the docs.

Thanks

Louis

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.