[Resolved] Divi builder doesn't load on CPT

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[javierP-9]

Hi, since last tuesday we're not able to use Divi builder on our CPT "Tours". Everything was working fine but one of our associates reported that, trying to design a new Tour as always, when clicking "Use Divi builder" at the new Tour screen, it doesn't load. Not only on new tours, if you try to edit an existing tour, made previously using Divi builder (like this: hidden link), Divi builder doesn't load and, in the front-end the content of the tour doesn't display also.

We're working with Divi's theme builder to design the website templates and Divi library to save and reuse several modules, so it's a priority that we can continue to use Divi Builder.

If you try to start a new page or post Divi builder works fine, but not with our custom post type. We sent a support ticket to Elegant themes also, but we are afraid that perhaps there's some compatibility issue between Divi and Toolset after last updates.

[Luo Yang]

Hello,

There should be some errors in your website, please get the JS/PHP debug logs from your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

And it might be a compatibility issue, please try these:
Deactivate all other plugins, and switch to WordPress default theme 2023, and test again

[javierP-9]

My issue is resolved now. Thank you!