[Resolved] Displaying Term Meta Custom Fields not working with all categories

[Author]

Posts

[milanS-3]

Hello,

i created term meta custom fields for my woo commerce product categories.

I use this shortcode to display the value of the custom field:
[types termmeta="einleitung-produktkategorie"][/types]

In most of my categories this works perfectly fine. Like in this category:
hidden link

But in this three categories it does not display the value of the term meta custom field.
- hidden link
- hidden link
- hidden link

In this three categories it displays the content of a product from this category.

Do you have an idea why this happens?

Best regards
Milan

[milanS-3]

Here is the shortcode: [types termmeta="einleitung-produktkategorie"][/types]

[Nigel]

Hi Milan

You have shared details of a staging site.

Is it okay for us to do some testing on that site, such as deactivating plugins to isolate the cause?

[milanS-3]

Yes for sure! Thanks for your help!

[Waqar]

Hi Milan,

During troubleshooting, I noticed that the term field 'Einleitung-Produktkategorie' is of type 'WYSIWYG'. This field's content can be affected by the extra content processing filters, applied by the active theme and the third-party plugins.

I've included the suppress_filters="true" attribute to the term field's shortcode in the templates of the archive pages that you've shared and the field content is showing correctly now:
https://toolset.com/documentation/customizing-sites-using-php/functions/#wysiwyg

[types termmeta="einleitung-produktkategorie" suppress_filters="true"][/types]

You can update the shortcode, in other templates too, where this 'WYSIWYG' field is used.

regards,
Waqar

[milanS-3]

Thank you very much.
Can you perhaps explain this to me in more detail?

I'm surprised that it works perfectly for most categories and not yet for these three.

regards
Milan

[Waqar]

Glad I could help.

WordPress offers a content filter 'the_content', which is used by WordPress, themes, and plugins to apply formatting and other processing to the long content sections, like post content body and description fields, such as the 'WYSIWYG' fields.
( ref: https://developer.wordpress.org/reference/hooks/the_content/ )

There are many plugins active on your website, so it won't be possible to say for sure. But most likely this extra processing was caused by the Elementor builder, as the archives are using the Elementor templates.

The use of the suppress_filters="true" attribute, ensures that the content of the field is returned exactly as saved in the database, without going through the filter 'the_content'. This means that it is a good practice to always use this attribute when the 'WYSIWYG' field is used in third-party page builders.

The only difference I noticed between the archives where the field was working and where it wasn't was that there were two archive templates from Elementor applied to the ones where the field wasn't working.

[milanS-3]

Thank you very much for the explanation and the info about the two aplied archive templates.
Can you tell me which two templates are applied or how you recognized it?

[Waqar]

You're welcome and glad I could help.

When you visit any page on the front end, you'll see a menu item from Elementor 'Edit with Elementor', in the top admin bar.
(when you visit logged-in as an administrator)

This lists which templates are being used for the current page.

[milanS-3]

Thank you for the information and your help!