[Resolved] Disable the single page for a custom post type not working

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[Paul Marconi]

Hi,

I am having an issue with a CPT that was created in toolset types.
I want to hide/disable the CPT single page, so I have unchecked 'has_archive' & 'publicly_queryable' (and checked 'exclude_from_search' so it doesn't show up in the search result page). It's working for the other CPT I have created with Toolset types, but it's not working for a specific CPT. When I go to one of the CPT single page, the page still shows up. As the working ones, it will redirect to the homepage, which I want.

What is the issue?

Please find a screenshot attached.

Thank you, Rose

[Nigel]

Hi Rose

I just checked on my own test site to double-check if anything in particular was required, and the settings you described were sufficient to hide the posts of that type.

Before going any further, can you test for conflicts?

Disable all non-Toolset plugins and switch theme to twentynineteen then try again. If the issue disappears then it should be possible to determine the source of any conflict by a process of elimination.

If that doesn't make any difference, then I'd need a copy of your site for debugging by my colleagues.

See this link for how to use Duplicator to prepare a copy that you can upload to somewhere like Dropbox, and you can share the link here.

[Paul Marconi]

Hi Nigel,

Thank you for getting back to me.
I haven't tried that yet, but when I created a new Custom Post Type with the same settings, it works (it hides the single pages).
It's just that specific CPT isn't working properly.

Thanks, Rose

[Nigel]

Sorry, here's the link for preparing a duplicate, it sounds like I'll need to test that: hidden link