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[Closed] Custome field date can not save

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This topic contains 5 replies, has 2 voices.

Last updated by Christian Cox 1 month, 1 week ago.

Assigned support staff: Christian Cox.

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#2169091

Hi,

I created a "training" content type. I created custom fields there.
When I encode data in my WYSIWYG fields and save, the fields are empty and there is nothing left.
I've had this since I last updated toolset. Before it worked. I only have this problem in my wysiwyg fields.

My wordpress is in 5.8.1 (latest version available)
My theme: ASTRA 3.7.1 (latest version available)

Thank you for your help

#2169179

Hello, can you tell me if the problem occurs when editing posts in the Block Editor, or when editing posts with the Classic Editor, or in both editors? We are currently investigating several reports of similar problems with WYSIWYG fields after the latest release, and trying to understand exactly where the problem is occurring. In my tests the problem seems to occur only in the Classic Editor, but we are trying to confirm this behavior with everyone who is experiencing the WYSIWYG problem.

#2169275
Capture d’écran 2021-09-14 à 22.01.32.png

Hi,

Thank you for your response. the problem appaer in classic i think. I have attach a printscreen

#2169365

This screenshot shows the Block Editor. If your WYSIWYG fields here are empty after saving, I need to take a closer look. I may need to create a copy of your site using the All-in-One WP Migration plugin so I can run additional tests. May I have a login for wp-admin in the private reply fields?

#2169459

As I had to advance on the encoding of the contents (the site must be finished for a weekend) I was forced to restore a backup (before the update) so I could not give you access for you to reproduce the error for the moment. When it launches, I will make a copy of the site for the update

#2171109

Very well, I will stand by for your update.

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