I am trying to:
use custom taxonomies created with Types
I expected to see:
the custom taxonomies posts counted in the admin backend
Instead, I got:
the posts are not being counted. there are 96 images on the server, correctly tagged, but only 1 shows up.
the problem manifests only with the images.
Hello. Thank you for contacting the Toolset support.
1)
To minimize the cause of issue:
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?
2)
If your issue still persists:
Could you please tell me for which taxonomy and CPT you experince this issue?
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).
I have set the next reply to private which means only you and I have access to it.
I think you miss this to answer:
1)
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?
2)
Could you please tell me for which taxonomy and CPT you experince this issue?
I'm able to reproduce your issue and I've reported this to our next level support. Please be patient, wait for a reply from them and they will get in touch with you as soon as possible.
I’m Adriano, Toolset support lead and I have been escalated to this thread. I’ll give my best to help you to achieve your needs through Toolset components.
