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[Closed] Custom post item(s) disappeared

This support ticket is created 2 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Waqar 2 years, 8 months ago.

Assisted by: Waqar.

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Posts
#2308267

I have a custom post which should be there, but it's not. There's no trash and another oddity is that in top of the list it says:
"All (18) | Published (18)" but in the list it says "14 items". And again: there's no trash. I don't know where those 4 items are. Actually I'm urgently missing only 1 now, but I'm sure those other 3 should be there visible too.

#2308293

Hi,

Thank you for contacting us and I'd be happy to assist.

Are you using any translation plugin on the website and have you tested this with all involved caches cleared?

To troubleshoot this, I'll suggest the following steps:

1. Please make sure that WordPress, active theme, and plugins are all updated to the latest versions.

2. It would be interesting to test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty-One.

If it's fixed, you can start adding the disabled items, one by one, to narrow down to a possible conflicting one.

3. In case the issue still persists, you're welcome to share temporary admin login details along with the information about the custom post type, with the missing posts.

Note: Your next reply will be private and it is recommended to make a complete backup copy, before sharing the access details.

regards,
Waqar

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