Custom fields not showing on post type

This support ticket is created 4 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Setting up custom fields, Setting up custom types, Types plugin

This topic contains 2 replies, has 2 voices.

Last updated by leeL 4 years, 5 months ago.

Assisted by: Minesh.

Author

Posts

December 27, 2020 at 9:36 pm #1888267

leeL

I have created a new custom post type and created a set of new custom fields. However when I create a new post the custom fields don't show.

I have the latest plugins installed, screenshots one, two and three attached.

Kind regards
Lee

December 28, 2020 at 6:06 am #1888407

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is really strange.

Can you please confirm that you are using latest Toolset plugins? If yes:
- Would you mind to run a possible conflict test between your plugin or theme you are using:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes? - Do you see any difference?

In addition to that:
Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

December 28, 2020 at 12:52 pm #1888735

leeL

Hi team, my issue is resolved now. Incase you get a similar query from other users, the issue was due to the hosting and had to clear the object cache. Once I cleared the object cache my custom fields were visible. Kind regards Lee