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[Resolved] Custom fields group not showing for roles below admin

This thread is resolved. Here is a description of the problem and solution.

Problem:
Custom Field Groups are only visible to admins.

Solution:
This issue was introduced in Types 3.2.5 and can be fixed by updating Types and Access.

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Author
Posts
#1206728
not_admin.png
admin.png

I am trying to get Custom Fields Groups to display roles below admin.

This has recently occurred. Custom fields are not showing on add new or edit Custom Post types.

I had not changed any access settings prior to the non display.
No new plugins have been added prior to the non display. Duplicator added after
Wordpress has updated to latest version prior to non display.

See image (admin.png) for what I should be seeing for selected roles below admin
See image (not_admin.png) for what I do see for selected roles below admin

#1206765

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

This issue arose recently but has already been fixed. Please update to the current plugin versions and the issue should be resolved.

Some users had an issue with the custom Installer that shipped with Types 3.2.5 (which you have installed).

If you are not seeing updates when you go to the custom installer page (click the registered link beside Types) then click the Check for updates button.

If that doesn't work or you see errors you would need to manually reinstall Types.

Delete the current version (it will delete the PHP files only, not the data or settings).
Download the latest version from toolset.com/account/downloads
Upload that zip file on the Add new plugins page
The updates for all Toolset plugins should then be working.

#1206792

My issue is resolved now. Thank you!