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[Resolved] CSV Importer

This thread is resolved. Here is a description of the problem and solution.

Problem:

I have a Custom Post Type called Compliments. I would like to do a bulk import of these compliments via CSV. However, everytime I import, the importer does not make any progress. Looking for assistance. I'm taking over this project from someone else.

Solution:

It should be a problem of the "importer" plugin, I suggest you check these:

a) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2019, and test again

b) Enable PHP debug mode, check the PHP debug logs, check if there is any PHP errors when importing the csv files.

Relevant Documentation:

https://toolset.com/documentation/user-guides/how-to-import-content-into-wordpress-using-csv/import-csv-ultimate-csv-importer-plugin/how-to-import-posts-from-csv-files-and-maintain-relationships-when-using-the-csv-importer-plugin/

This support ticket is created 5 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by webadmins 5 years, 11 months ago.

Assisted by: Luo Yang.

Author
Posts
#1185383
CSV Importer Template.PNG
Types.PNG
Compliments1.PNG

Tell us what you are trying to do?
I have a Custom Post Type called Compliments. I would like to do a bulk import of these compliments via CSV. However, everytime I import, the importer does not make any progress. Looking for assistance. I'm taking over this project from someone else.

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link listed).

#1185685

Hello,

I suggest you try these:

For the problem: the importer does not make any progress.
It should be a problem of the "importer" plugin, I suggest you check these:
a) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2019, and test again
b) Enable PHP debug mode, check the PHP debug logs, check if there is any PHP errors when importing the csv files.
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

Here is a document about "How to import posts from CSV files and maintain relationships when using the CSV Importer plugin":
https://toolset.com/documentation/user-guides/how-to-import-content-into-wordpress-using-csv/import-csv-ultimate-csv-importer-plugin/how-to-import-posts-from-csv-files-and-maintain-relationships-when-using-the-csv-importer-plugin/

For your reference

#1190651

My issue is resolved now. Thank you!