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[Resolved] Crop images not always correct

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Dido 1 year ago.

Assisted by: Waqar.

Author
Posts
#2588087
images.jpg

Hi, on hidden link there is a view, containing links to related posts. The featured image is set as image. Sometimes the dimensions are not correct. What is the reason it sometimes goes wrong?

#2588613

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

To troubleshoot this, I'll need to see how this view is set up in the admin area. Can you please share temporary admin login details?

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

regards,
Waqar

#2590365

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for sharing the access details.

I noticed that in the view 'berichten in habits', this was the shortcode used for showing the featured image:
( ref: https://toolset.com/documentation/programmer-reference/views/views-shortcodes/#wpv-post-featured-image )


[wpv-post-featured-image size="custom" width="300px" height="200px" crop="true"]

I removed the unit 'px' from the shortcode attributes and the view is now showing properly cropped images:


[wpv-post-featured-image size="custom" width="300" height="200" crop="true"]

#2593151

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.