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[Resolved] Critical error with types

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 3 years, 10 months ago.

Assisted by: Luo Yang.

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#2334685

In a previous thread: https://toolset.com/forums/topic/php-8-update-caused-critical-error-with-views/ I had an issue. I have only just got around to looking back at it again as I had another critical error and could not access the site.

This time I renamed the plugin folder to deactivate all of them and regain access to the site as I didn't receive an email. I reactivated all of the plugins, leaving layouts until last to see if the rest were ok.. it was all going fine until second to last I activated the types plugin and got another critical error. I tried again, this time updating any other plugins too before activating types.. it took a little longer this time but when I went to the dashboard to see the site health I got another critical error.

Both times I had not activated layouts yet as in previous thread it was suggested the problem may be there. i only recently purchase an updated license so was in the process of migrating everything to new toolset so I wasn't using layouts that I was aware of.

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#2334865

Hello,

Please try to get the PHP debug logs from your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

And according to our document:
https://toolset.com/toolset-requirements/

PHP 8 is currently not supported due to some issues. We’re working on fixing this. In the meantime, please use PHP 7 version.

If your webserver is using PHP 8.0 and above, please try to downgrade to PHP 7.4, and test again

#2340353

Thank you that has fixed the problem.
Do you know if there is a date yet when PHP 8.0 will be supported?

#2340857

I have checked it in our to-do list, there will be an new release related with PHP8 compatibility for all Toolset plugins, might be within one month