[Closed] Critical Error Message

[Author]

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[be-uC]

Hi,

I am trying to access the Toolset settings but a message appears saying that a critical error has occured on my website and to check my emails for more information. I did not receive any email with information so I'm clueless on what to do right now.

Could you help resolve this issue with Toolset please?

Thanks,

Andréa

[Nigel]

That message is part of WordPress's built-in error handling, it should send an email to the site admin email address with more details about the cause of the error.

You would also be able to find details of the error in your PHP debug.log.

If you haven't already, turn on the debug log by editing your wp-config.php file and change the line with WP_DEBUG like so:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
define('WP_DISABLE_FATAL_ERROR_HANDLER',true);

That will create a debug.log file in your /wp-content/ directory which you can examine in any text editor. Try visiting the settings page where you observe the problem and then inspect the log.

If we can see details of the error it may help pin-point the problem.

Could you also in your next reply please include your Toolset debug info, as described here: hidden link

[Luo Yang]

Hello,

Here is the document about "PHP Debugging":
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging
section "PHP Debugging"

Please let me know if you need more assistance for it.