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[Resolved] Cred User Form Submit Issue

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by Luo Yang 3 years, 3 months ago.

Assisted by: Luo Yang.

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#2120377

I am trying to:Submit User Form
Link to a page where the issue can be seen:
hidden link
I expected to see:
Successful Registration
Instead, I got:
The page reloads with this url and nothing happens: hidden link
This was working a couple of months ago and now it does not.

#2120765

Hello,

The problem you mentioned above is abnormal, please check these:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, and test again
2) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/
3) If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#2121787

I am downloading the files, will update here if find anything

#2121833
duplicator-error.JPG

There is an error when I install the duplicator package file:

Managed system: It appears the installer is being executed on "WP Engine". Managed hosting is not presently supported in Duplicator Lite.

See my screenshot:

So it is not valid to install and debug

Please follow Duplicator document to provide the database only package, and update here again:

#2123053

I can install the package file in my localhost, see my video capture:
hidden link
After fill and submit the register form, it does create new user.

So it should be a server/compatibility issue, please try as my first answer get the PHP debug logs from your website:
https://toolset.com/forums/topic/cred-user-form-submit-issue/#post-2120765