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[Resolved] Create new user password not working

This thread is resolved. Here is a description of the problem and solution.

Problem:

I have set up a "create account" page as per training course (https://toolset.com/documentation/user-guides/cred-training-course/part-6-building-forms-creating-user-accounts/)

When a account is created and try and sign in, the password I've set is not being recognised?

Solution:

Edit the CRED form for creating users, in section "Content", click button "Auto-Generate Form", disable option "Autogenerate Password", and save the CRED form.

Relevant Documentation:

https://toolset.com/documentation/user-guides/cred-training-course/part-6-building-forms-creating-user-accounts/

This support ticket is created 6 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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#610483

I have set up a "create account" page as per training course (https://toolset.com/documentation/user-guides/cred-training-course/part-6-building-forms-creating-user-accounts/)

The page is xxx

When a account is created and try and sign in, the password I've set is not being recognised?

I've disabled all plugins to check for error without success.

Please help.

#610585

Dear Martin,

Thanks for the details, I have done below modification in your website:
Edit the CRED form "Create user - Associate", in section "Content", click button "Auto-Generate Form", disable option "Autogenerate Password", and save the CRED form, please test again, check if it is fixed.

#610587

Perfect, your a legend!

#610610

You are welcome