[Resolved] CPTs loading up blank when using Elementor Pro

[Author]

Posts

[Shane]

Hi Karen,

Thanks I was able to create a copy and set it up locally.

My suggestion to get this working is that why not add your content template contents to a text editor widget?

This should produce the same effect as if you are including the content template itself. I also see that you are adding the post content cell in elementor which should cause the content template to render.

Please let me know if this helps.

Thanks,
Shane

[karenC-3]

Hey Shane,

You mean copy the content templates content into the elementor templates?

Will this also fix the pages not loading if the content template is selected in the editor screen?

[Shane]

Hi Karen,

No this won't fix this but it serves as a temporary workaround until we can get our team investigating this issue.

Thanks,
Shane

[karenC-3]

Hey Shane - any word on this?

[Shane]

Hi Karen,

No update from our 2nd tier as yet. However I see on our internal system that this should've been something that was fixed. It was an issue in the past but it seems that the issue is re-occurring.

I was able to replicate the issue on a fresh installation so i've provided this to our team for further checks.

Hopefully we can get a resolution from our development team on this one soon.

Thanks,
Shane

[karenC-3]

Hi Shane, we appreciate the update. Have passed on to the website owner. Have a good weekend.

[Shane]

Thanks for the patience Karen.

[Shane]

Hi Karen,

It seems that this issue is documented by our team.

As previously mentioned Elementor does not play nicely with content templates.
https://toolset.com/documentation/user-guides/using-toolset-with-elementor-page-builder/create-templates-for-custom-post-types-with-elementor-and-toolset/#limitations-when-using-elementor-and-toolset-templates-together

So as I previously recommended to remove the content templates from your posts and add the content from the content template directly to your elementor template.

Thanks,
Shane

[karenC-3]

Hey Shane,

I understand this part of it, unfortunately when updates are run, it automatically assigns the content template to the post, this is where we're running into a problem.

If we go with the solution you've proposed, the content templates are not just showing content, we also have conditional logic, etc. Will all of this also work within Elementor if it's just pasted in? Are you saying to just paste in the shortcodes?

For example we have:

====
[wpv-post-body view_template="None"]

[cred_child_link_form form='295' parent_id='-1' text='Submit your Homework for this Assignment' target='_blank']
<p>
[wpv-view name="homework-submissions-on-an-assignment"]
</p>
===

but also

===

Date: [types field='date' style='text' format='F j, Y'][/types]<br />

[wpv-conditional if="( $(wpcf-lesson-source) ne '' )"]
Lesson Source: [types field='lesson-source'][/types]<br />[/wpv-conditional]

[wpv-conditional if="( $(wpcf-lesson-name) ne '' )"]
Lesson Name: [types field='lesson-name'][/types]<br />[/wpv-conditional]

[wpv-conditional if="( $(wpcf-duration-atm) ne '' )"]
Duration: [types field='duration-atm'][/types]<br />[/wpv-conditional]
<br />
[wpv-conditional if="( $(wpcf-preparation) ne '' )"]
<h3>Preparation</h3>
<p>[types field='preparation'][/types]</p>
[/wpv-conditional]

[wpv-conditional if="( $(wpcf-experience) ne '' )"]
<h3>Experience</h3>
<p>[types field='experience'][/types]</p>
[/wpv-conditional]

[wpv-conditional if="( $(wpcf-reflection) ne '' )"]
<h3>Reflection</h3>
<p>[types field='reflection'][/types]</p>
[/wpv-conditional]

[wpv-conditional if="( $(wpcf-atm-log-images) ne '' )"]
<h3>Related Images</h3>
[types field='atm-log-images' title='%%TITLE%%' alt='%%ALT%%' size='full' separator=', '][/types]<br />
[/wpv-conditional]
<br />
[wpv-conditional if="( $(wpcf-atm-log-videos) ne '' )"]
<h3>Related Videos</h3>
[types field='atm-log-videos' separator=', '][/types]<br />
[/wpv-conditional]

====

Will this all work within an elementor template?

Swapping this all over will take us quite a bit of time we weren't expecting.

Is there a solution to this currently being worked on? Is it worth it to also contact elementor?

[Shane]

Hi Karen,

This is cause you have the content template assigned to the post type. See Screenshot

To stop this from happening you need to uncheck the ATM Log Entry from the Content template under the usage option.

This way any updates won't cause the template to be assigned.

Thanks,
Shane