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[Resolved] Content templates>Single page : The site is experiencing technical difficulties

This support ticket is created 5 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 3 voices.

Last updated by Minesh 5 years, 2 months ago.

Assisted by: Minesh.

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#1351133
this_site_is_experiencing2019-09-29_06-56-41.png

I am trying to: edit Content Templates > Usage for single page

Link to a page where the issue can be seen: hidden link

I expected to see: template editor

Instead, I got: "The site is experiencing technical difficulties. Please check your site admin email inbox for instructions."

and this email:
[...]
Détails de l’erreur ====================== Une erreur de type E_ERROR a été causée dans la ligne 86 du fichier /home/nuitblan/public_html/wp-content/plugins/wp-views/embedded/inc/classes/wpv-content-template-embedded.class.php. Message d’erreur : Uncaught exception 'InvalidArgumentException' with message 'Invalid Content Template ID' in /home/nuitblan/public_html/wp-content/plugins/wp-views/embedded/inc/classes/wpv-content-template-embedded.class.php:86 Stack trace: #0 /home/nuitblan/public_html/wp-content/plugins/wp-views/embedded/inc/classes/wpv-post-object-wrapper.class.php(641): WPV_Content_Template_Embedded->post() #1 /home/nuitblan/public_html/wp-content/plugins/wp-views/embedded/inc/classes/wpv-post-object-wrapper.class.php(207): WPV_Post_Object_Wrapper->_get_title() #2 /home/nuitblan/public_html/wp-content/plugins/wp-views/inc/redesign/wpv-content-templates-listing-page.php(977): WPV_Post_Object_Wrapper->__get('title') #3 /home/nuitblan/public_html/wp-content/plugins/wp-views/inc/redesign/wpv-content-templates-listing-page.php(730): wpv_admin_menu_content_template_listing_by_type_row('usage-single') #4 /home/nuitblan/public_html/wp-content/plugins/wp-views/inc/redesign/wpv-content-templates-listing-page.php(100): wpv_admin_content_template_lis

#1351401

Hello,

The problem you mentioned above is abnormal, please check these:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again

2) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the problem page URL and view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#1352555

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Luo is not available currently. This is Minesh here and I'll take care of this ticket. Hope this is OK.

I'm downloaded the database dump you shared and I tried to import it but I do not get success.

Can you please share a duplicator copy of your install instead of a database dump?

More info:
=> https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

#1354027

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Thank you for sharing. I'll download it and once I install the duplicator on my local test install I will get back to you with updates or more question.

#1355029

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

The issue was content template with ID 43100 is deleted from your site mysteriously and its still assigned in database. So, when above page loading it tries to find the assigned content template to post with ID 43100 but its not found that is why you got that error.