Content templates - They are not seen on the page and are not reachable

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Content Templates, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by Fabio Proni 3 years, 7 months ago.

Assisted by: Waqar.

Author

Posts

July 28, 2021 at 2:49 pm #2127977

Fabio Proni

Hi, in the screenshoot you can see that the system finds 37 content models (modelli di contenuto) while there are few visible? what can be the problem?

July 29, 2021 at 5:09 am #2128475

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

We've seen a similar report where some of the content templates are not shown in the admin area list. The issue seems to be related to the missing or incorrect language information assigned to those templates.

Can you please make a complete backup copy of the website and then temporarily deactivate all WPML plugins? After that, the missing content templates will keep showing, even after you'll re-activate the WPML plugins.

I hope this helps and please let me know how it goes.

regards,
Waqar

July 29, 2021 at 8:27 am #2128613

Fabio Proni

My issue is resolved now. Thank you!