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[Resolved] content templates disapear

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by faustoT 2 years, 11 months ago.

Assisted by: Waqar.

Author
Posts
#2282923
Immagine 2022-02-03 165019.png

Hi it's been a while since I started our site with toolset and I can't find the content templates anymore.
If I go to the page it says that there are 56 (I had actually done a lot) but it shows me much less.
How can I do?

#2283385

Hi,

Thank you for contacting us and I'd be happy to assist.

From the screenshot, I noticed that the WPML is active on the website. Can you please temporarily deactivate all WPML plugins and see if the missing content templates become available again? After checking the content templates, you can activate the WPML plugins again.

We've seen a similar report a while ago, where the WPML language information was not properly saved with some of the content templates and deactivating and then reactivating the WPML plugins, fixed it.

I hope this helps and please let me know how it goes.

regards,
Waqar

#2283459

Super, it was WPML.
Thanks so much for the support