Skip Navigation

[Resolved] Content Template not overwriting existing template

This thread is resolved. Here is a description of the problem and solution.

Problem:

Use content templates on my Woocommerce site but the content template is not overwriting the existing template.

Solution:

It seems to be a compatibility issue, please check these:

https://toolset.com/forums/topic/content-template-not-overwriting-existing-template/#post-1248849

Relevant Documentation:

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 2 replies, has 2 voices.

Last updated by StanleyT8485 5 years, 7 months ago.

Assisted by: Luo Yang.

Author
Posts
#1248783

I am trying to: Use content templates on my Woocommerce site but the content template is not overwriting the existing template.

Link to a page where the issue can be seen: hidden link

Here is the content template that I'm using:

[su_row]
[su_column size="1/2"]
	[wpv-post-featured-image size="custom" style="max-height: 600px; width: auto;"]
	[wpv-woo-product-image enable_third_party_filters="yes"]
[/su_column]
[su_column size="1/2"]
	<h1 class="ptitle">XXX [wpv-post-title]</h1>
	[wpv-conditional if="( '[wpv-current-user info='logged_in']' eq 'true' )"]
		[wpv-woo-buy-options] 
		[su_spoiler title="Request a written quote." open="no" style="default" icon="" anchor="" class=""]
			<div class="quote-form-body">[sc name="teardrop flag quote"]</div>
		[/su_spoiler]
		[wpv-post-excerpt output="raw"]
	[/wpv-conditional]
	[wpv-conditional if="( '[wpv-current-user info='logged_in']' eq 'false' )"]
		[wpv-post-excerpt output="raw"]
		[wpv-woo-list_attributes]
		<a href="/selbys/register" class="button">Please register to view pricing</a> <span style="padding: 0 4px;">or</span> <a href="/selbys/login/" class="">login here</a>.
	[/wpv-conditional]
[/su_column]
[/su_row]
#1248849

Hello,

It seems to be a compatibility issue, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again

3) If the problem is fixed, activate the other plugin/theme one by one, try to locate the problem plugin.

#1252567

My issue is resolved now. Thank you!