content template not fully loading

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This topic contains 16 replies, has 2 voices.

Last updated by Luo Yang 1 year, 8 months ago.

Assisted by: Luo Yang.

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March 30, 2023 at 9:10 pm #2583763

jenniferC-6

Luo, I will go back and check my content template again to compare yours with what I was trying to do.
I'm not certain why yours works and mine will not. All I know is that two times adding the photo gallery slider caused my template to get hung up and not load. Could it have anything to do with the size or file type that the advertiser uploads?

I am still in testing phase of this, but was testing with multiple file sizes and image types just like would happen if you have 50 advertisers each uploading their own logo -- everyone has different size images and may not upload the correct size. Do you have any tips for streamlining so that new advertisers upload logo images or gallery images that won't cause issues?

March 31, 2023 at 3:23 am #2583867

Luo Yang

1) two times adding the photo gallery slider
I have tried to add another Toolset Image Slider block in the sandbox website:
hidden link

I can save/edit the content template without any issue.

2) size or file type that the advertiser uploads
What kind of image file type and image size are you using in your website?
Can you try same image files in above sandbox website.

Also, please get the PHP debug logs from your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

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