This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 12:00 – 17:00 | 12:00 – 17:00 | 12:00 – 17:00 | 12:00 – 17:00 | 12:00 – 17:00 | - |
| - | 18:00 – 21:00 | 18:00 – 21:00 | 18:00 – 21:00 | 18:00 – 21:00 | 18:00 – 21:00 | - |
Supporter timezone: Asia/Karachi (GMT+05:00)
This topic contains 7 replies, has 2 voices.
Last updated by Noman 6 years, 10 months ago.
Assisted by: Noman.
I am trying to:
Set a content template to my post. I think that everything is well configured but
the content template does not replace the default template of the theme.
I visited this URL: hidden link
It's the same problem for all the posts
I expected to see: the post with the elements I've set in the content template (see screenshots)
Instead, I got: the default theme template
Do I have to create a single post template in the child theme? How?
Thanks
Hi Noman,
Thanks for your answer. I've updated types and views but it doesn't fix the problem.
I've pasted the debug info and I've made another screenshot to show that the content template is well selected for blog post.
For instance, this post should use the content template instead of the default template from the theme but it doesn't
hidden link
Thanks
Hello Benoît,
Thank you for sharing the debug info, everything looks fine there except the cache plugin. And yes the content template selection is good.
1. But have you cleared SG Optimizer cache like I said previously? I would also suggest to temporarily disable it for debugging. I can see post title, date and body text in the page you have sent (see 1.png attached) and I see different results in both the pages which usually indicates some cache issue.
2. It can also be some compatibility with the theme, can you please also try to check it by deactivating all third-party plugins and switching back to the Default Theme (e.g. Twenty Sixteen theme) to see for any possible conflicts with any of the plugins or themes?
3. If issues still exists, please Enable WordPress debugging in your site and look for any errors in error_log.txt file: https://toolset.com/documentation/user-guides/debugging-toolset/
Thank you
Hello Noman,
1. I've cleared SG Optimizer cache several times
2. As you can see on the screenshot, I've deactivated all third party plugins and set the default theme but the problem stays.
3. I've Enable WordPress debugging and tollset debuging and I see no error
Thank you
Hello Benoît,
Thank you for providing login details. I am working on the main issue and will get back to you soon with an update.
2. How can I move the pagination (previous and next + dots) below the slider instead of above?
>> To display the slider above and dots below, you need to revert the order of two shortcodes in “Filter and Loop Output Integration Editor” like this (please see attached screenshot):
[wpv-layout-meta-html] [wpv-filter-meta-html]
For more details: https://toolset.com/documentation/toolset-training-course/part-5-sliders/
For point 1 and 3. Please kindly open new separate tickets and we will help you to resolve that issue as well. This will help other users with similar problems to find solutions when searching the forum, I am not allowed to handle multiple issues in the same ticket.
Thank you
