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[Resolved] Content template not being applied

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 3 voices.

Last updated by Minesh 5 years, 9 months ago.

Assisted by: Minesh.

Author
Posts
#1205898

I have a content template for a post called "Sitters".

I am using a cred form to create the sitter post. When I create the post and view it on the frontend, it isn't using the content template even though in the backend it shows that the content template is selected.

To get it to work, I have to edit the post in the backend and click "save as pending" (as my post starts in Pending status).

Do you know how I can get the post to use the content template right away after being submitted in the CRED form?

#1206023

Hello,

I assume you are going to setup the content template "Sitters" as default content template of single "sitter" post.

If it is, please try this:
Edit the content template "Sitters", in section "Usage", click button "Change usage", enable option of "sitter" post type.
And test again.

After user submits the Toolset form for creating "sitter" post, it should be able to assign with "Sitters" content template.

#1237957

Hi Luo. I'm still having problems with this.

I did what you suggested, but it didn't work.

I recorded a video to show you what's happening.

hidden link

Hope you can help!

#1238052

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Luo is on holiday. This is Minesh here and I'll take care of this ticket. Hope this is OK.

I checked the video and I see that content template you set is not applied, it looks like you need to set content template programmatically as new post is generated using Toolset form.

Can you please share problem URL and access details.

I have set the next reply to private which means only you and I have access to it.

#1238479

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - can you please share the direct page link where I can see the form you added.