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[Resolved] Content Template for CPT not editable in WordPress Admin

This support ticket is created 3 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by gordonW-2 3 years, 6 months ago.

Assisted by: Luo Yang.

Author
Posts
#2103381

Hello.

In the wordpress admin, when I go to edit my custom post type template ... nothing happens ... the template never loads, just get a spinning cursor as it waits.

Would this be a messed up database content issue? how can I resolve this problem?

thx

G

#2103551

Hello,

The problem you mentioned above is abnormal, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, deactivate all custom PHP/JS code snippets, and test again

3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

#2103607

Hi there.

So it looks like something bad happened. Not sure what, but it completely corrupted my content template to the point that it would throw a critical system error when you tried editing it.

Luckily I had a backup ... so I managed to replace the offending template with a new (old) version of it from earlier in the day. Took me all day to figure it out, but things are moving smoothly again.

Regadless,

thank you

Gordon

#2103609

My issue is resolved now. Thank you!