[Resolved] Content Template Editor – 'processing server request, please wait …'

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[Adrian Robbins]

Hi

We are trying to edit an existing template, but as soon as we open the template, in the bottom LH corner it displays 'processing server request, please wait ...' and this endlessely loops every couple of seconds.

So, we click on the Pop-Up Content editor, which is what we are actually trying to edit and for literally a second it displays the Toolset dynamic fileds code, which we need to change. But then it loads the actual content, which is highlighted in yellow and the content template editor totally locks up at this point and we can't do anything, other than close the browser window and start again. With the same outcome.

We have tried switching off all the non-Toolset plugins and changing the template to default WP 2020 and still we have the problem, so it is something within Toolset that has started to load the dynamic content over and over again, the end result being we cannot edit sections of this template.

Can you please advise how we overcome this problem and stop the template editor from constantly processing a server request - we don't need it to keep loading the dynamic content when we are truing to edit a template.

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[Nigel]

You created a Content Template and assigned it to a page, rather than just setting up the content in the page directly?

The template is being previewed using a different post (the selector at the top), what if you change the preview post to the one the template is actually assigned to?

And the map isn't loading correctly, is that because the Maps API keys are missing?

Today's update of Blocks to 1.3.2 includes some performance optimisations for the block editor, do you still have the same problem after updating?

[Adrian Robbins]

Hi Nigel

You can tell I am reasonably new to Toolset and learning something exciting about it everyday 🙂

I don't understand your question in the first paragraph? This content template is going to be the 'Search' page on this website. At the moment we have it set as the home page. This was the first content template we attempted to build, and now we are 12 months into the project (delayed by COVID-19) we will probably rebuilt it before the site goes live.

Confirm I have the latest Blocks plugin installed and after I posted the message, I remembered I had changed the default sort order to random. Also I had cut and pasted square brackets into the Pop-Up Content editor, before I discovered this is a known 'bug'. So by reverting to Post date as the default sort and removing the map block and recreating, everything has settled down.

Regarding the Google map error, it has always displayed this from day one and we do have the API key added. So the maps work fine when you are viewing the web page, just not in the back end editor, which we can live with.

Kind regards
Adrian

[Nigel]

The first comment referred to the fact that it looks like you made a content template and assigned it to a page where you should have just edited a page directly, but perhaps you have a reason for that while working on the development.

You would normally use a template where it is going to be re-used over and over, e.g. a recipe template to display all recipe custom posts. Pages are singular, you edit their content directly, but as I say you may have a reason for doing it that way.

So, it sounds like by recreating the map and updating settings you fixed the problem?