[Closed] Content template edit time out error after upgrading to blocks 1.3.3 Version

[Author]

Posts

[sandeepc]

I am trying to:
Edit content template , Content template edit time out error after upgrading to blocks 1.3.3 Version .

Link to a page where the issue can be seen:

I expected to see:
Edit the content template
Instead, I got:
We got time out error , even after setting the time out to 10 Mins too.

We have lot of blog post , we can create a staging site for debugging if required

[sandeepc]

We have two plugins only

1. Toolset types
2. Toolset block
we have two theme
Themify elemin
and
Twenty twenty (default theme)
Tried with both theme
its not working

[sandeepc]

Hi ,
Also noticed during the types 3.4 upgrade no migration thats mentioned in the types docs happened .

[Christian Cox]

Okay I'll be glad to take a closer look if you set up a staging site and provide login credentials in the private reply fields here. Regarding the migration process, it may not be necessary depending on the post relationships and number of related posts on your site. I can take a closer look on the staging site and let you know.

[Christian Cox]

Do you have server logging activated on this site? Is anything shown in the logs that would indicate a server-side error or other problem? If you are unfamiliar with server logging, I can show you how to activate one temporarily. In a standard wp-config.php file, look for

define('WP_DEBUG', false);

Change it to:

define('WP_DEBUG', true);

Then add these lines, just after the WP_DEBUG line:

define('WP_DEBUG_LOG', dirname(__FILE__) . '/error_log.txt');
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
define('WP_DISABLE_FATAL_ERROR_HANDLER',true);

Try to edit a Content Template once again. If any server-side errors are triggered during this process, it will create an error_log.txt file in your site's root directory. Use FTP to look for this file in the same directory as wp-config.php. You may need to click "Refresh" in your FTP browser to see a new file appear. Please download this file to your computer, open it in any text editing software, and send me its contents. Once that is done, you can revert the changes you made to wp-config.php and delete the log file using FTP.

If no error log is generated, is it possible for me to install the Duplicator plugin and create a site clone? I can run more tests locally where I can monitor the database and file system.

[sandeepc]

Thank you for the server logging option . Since this test site have lot of post , if you wish we can provide the server access .

[sandeepc]

Have done the debug and server logging activated . No errors till now , the 502 Bad gateway error happening . No errors shown in the error log. The content template is not editable.
Will change the default twenty twenty theme and see if any error

[Christian Cox]

Okay you might also check in the server's Control Panel to see if there are any errors in the MySQL logs. I'd prefer to work with a clone rather than direct server access through ssh or similar means, since it's less likely to break your site. I have Duplicator Pro so large sites shouldn't be a problem. Or, if you set up another site on the same server, without many posts, we can try to replicate the problem there and create a clone of the smaller site.

[sandeepc]

If you wish you can clone or work on our server (its test server so its breaking the site is not an issues)
I have used two themes for testing .
Twenty twenty and themify elemin theme
Twenty twenty doesn't have any server error , while the themeify elemin produce these server error log entries. Both case I am not able to edit .

[06-Dec-2020 18:26:21 UTC] PHP Notice: Undefined index: host in wp-includes/canonical.php on line 673
[06-Dec-2020 18:26:21 UTC] PHP Notice: Undefined index: host in wp-includes/canonical.php on line 682
[06-Dec-2020 18:26:21 UTC] PHP Notice: Undefined index: host in wp-includes/canonical.php on line 685
[06-Dec-2020 18:26:21 UTC] PHP Notice: Undefined index: scheme in wp-includes/canonical.php on line 706
[06-Dec-2020 18:26:21 UTC] PHP Notice: Undefined index: host in wp-includes/canonical.php on line 673
[06-Dec-2020 18:26:21 UTC] PHP Notice: Undefined index: host in wp-includes/canonical.php on line 682
[06-Dec-2020 18:26:21 UTC] PHP Notice: Undefined index: host in wp-includes/canonical.php on line 685
[06-Dec-2020 18:26:21 UTC] PHP Notice: Undefined index: scheme in wp-includes/canonical.php on line 706
[06-Dec-2020 18:26:21 UTC] PHP Notice: Undefined index: HTTP_HOST in wp-content/themes/elemin/themify/themify-microdata.php on line 34
[06-Dec-2020 18:26:21 UTC] PHP Notice: Undefined index: HTTP_HOST in wp-content/themes/elemin/themify/themify-microdata.php on line 66
[06-Dec-2020 22:06:56 UTC] PHP Notice: Undefined index: host in wp-includes/canonical.php on line 673
[06-Dec-2020 22:06:56 UTC] PHP Notice: Undefined index: host in wp-includes/canonical.php on line 682
[06-Dec-2020 22:06:56 UTC] PHP Notice: Undefined index: host in wp-includes/canonical.php on line 685
[06-Dec-2020 22:06:56 UTC] PHP Notice: Undefined index: scheme in wp-includes/canonical.php on line 706
[06-Dec-2020 22:06:56 UTC] PHP Notice: Undefined index: host in wp-includes/canonical.php on line 673
[06-Dec-2020 22:06:56 UTC] PHP Notice: Undefined index: host in wp-includes/canonical.php on line 682
[06-Dec-2020 22:06:56 UTC] PHP Notice: Undefined index: host in wp-includes/canonical.php on line 685
[06-Dec-2020 22:06:56 UTC] PHP Notice: Undefined index: scheme in wp-includes/canonical.php on line 706
[06-Dec-2020 22:06:56 UTC] PHP Notice: Undefined index: HTTP_HOST in wp-content/themes/elemin/themify/themify-microdata.php on line 34
[06-Dec-2020 22:06:56 UTC] PHP Notice: Undefined index: HTTP_HOST in wp-content/themes/elemin/themify/themify-microdata.php on line 66

[Christian Cox]

I'm not able to access the site right now for testing, I keep getting timeout errors. I'll try again later.

[Christian Cox]

I'm still getting timeout errors when I try to visit the login page. Can you check? I'm not able to do anything until I can log in.