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[Resolved] content template doesn't show column gap and item is displayed over 2 columns

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This topic contains 4 replies, has 2 voices.

Last updated by Minesh 1 year, 2 months ago.

Assigned support staff: Minesh.

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#1715877
Screenshot-2020-07-23-at-13.27.33.jpg
Screenshot-2020-07-23-at-13.27.23.jpg

I am trying to: design a post template with toolset and generatepress.
1) I should have 2 columns with a gap of 50px - that doesn't work
2) the right column contains a heading, text and a gallery - if I want to add a space between text and gallery, the gallery is displayed over both columns

Link to a page where the issue can be seen: hidden link

I expected to see:

Instead, I got:

#1716101

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share access details so I can check whats going wrong with your site.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1717049

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Thank you for sharing the access details but using the access details you shared I can only access the profile page after login to admin.

Can you please grant full rights to user for which you shared the login details so that I can access the things as admin.

#1717053

Sorry Minesh,

now you should have admin access.

#1717075

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I checked and I found that you were using the grid block that belongs to another plugin.

Toolset offers the both container and grid block. I've serup example content template which uses the container and grid block offered by Toolset and added the same fields as you added to our other template and I can see its working as expected.

This is the new content template created:
=> hidden link

You can do format changes as per your requirement: hidden link