Skip Navigation

[Resolved] Content Template changes not appearing

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 - -
13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 - -

Supporter timezone: America/New_York (GMT-04:00)

This topic contains 4 replies, has 2 voices.

Last updated by russellH-3 4 years, 7 months ago.

Assisted by: Christian Cox.

Author
Posts
#1567101

Tell us what you are trying to do?
Create a Content Template for my Posts. It should include a feature image. Even though I see this in the back end, it doesn't appear on the front end. Here's what I've done:
- make sure my Content Template was assigned to Posts
- make sure the original Post had a featured image

Is there any documentation that you are following?
No

Is there a similar example that we can see?
I've put together an explainer here:
hidden link

What is the link to your site?
The Post in question is here: hidden link

#1567381

Can you explain a bit more about how the featured image is added to your Block Editor design? Is it an image cell inside a Container cell, or something else? How is the text added above it? Any screenshots you can provide will be helpful.

#1570953

Hi Christian:

Thanks for coming back to me on this. I just realized I need to confirm a bit more info with someone on our end, but I still may need your help. I'll come back ASAP.

Kind regards, Russell

#1571393

Okay sure, I'll stand by. Thanks for the update.

#1573991

Hi Christian. I think I worked it out: our SEO guy made both a post and a page with the same name. I only realized this later. When I deleted the page, the post and its Content Template started to work as expected. And the other issue I flagged of the Toolset Dashboard showing single.php being used for Pages and pages.php being used for Posts also got straightened out.

So I can close this down and not bother you with it. Thanks anyhow for being there and I'm sure I'll be back later with some other issue.

Kind regards, Russell