Content template assignment setting is being reset after template edit

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 5 years, 6 months ago.

Assisted by: Luo Yang.

Author

Posts

May 7, 2019 at 3:07 am #1240180

stephenW-4

When I assign a content template to a post type it works as expected. However, if I edit the content template the assignment is lost and I have to manually assign the template to the post type once more. I don't think this the expected behaviour.

May 7, 2019 at 3:51 am #1240186

Luo Yang

Hello,

The problem you mentioned above is abnormal, please try these:

1) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again

2) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

3) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the content template URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/