[Resolved] Content not showing

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[rainman]

Can I get an update?

This ticket has been open almost a month. I paid Toolset to create the setup and it seems like someone there should be able to help with it. I keep suggesting that we get Ana Couto involved since she's the one who set it up originally and has worked on it several times since then.

[Mohammed]

Hi,

I'm Mohammed, the Toolset support team leader.

Please kindly be informed that your request is under discussion and we still didn't take the final decision regarding it.

So, please wait and we will reply to you once we take a decision. this shouldn't take much more time.

Thanks.

[Shane]

Hello,

I've got an update from our team and it seems that Ana has emailed you with a solution for the issue.

However it is important to note that we DO NOT provide this kind of custom work anymore. This means that if there are any further issues you will need to contact one of the contractors that are registered on our site.

https://toolset.com/contractors/

Thanks,
Shane

[rainman]

I have not received anything from her. I checked my spam too. Can you get her to resend it?

Thanks!!

[rainman]

Please help. I never got the email from Ana. Maybe get it and and add to this thread.

[Shane]

Hello,

I'm checking on this for you to see what is happening here.

Will respond as soon as possible.

Thanks,
Shane

[Shane]

Hello,

The issue should now actually be fixed.

If you check this page here
hidden link

Your information is now showing up.

Thanks,
Shane

[rainman]

This is good news, but what was the problem? How was it fixed? I don't want it to happen again or if it does, I need to know how to fix it.

[Shane]

The issue was that for this view
hidden link

The setting for "Don't include current page in query result" was enabled.

[rainman]

Okay, thanks for that. My issue is resolved now. Thank you!