Content displaying ???

This thread is resolved. Here is a description of the problem and solution.

Problem:

We have a content type 'Jobs' that has started to display question marks ??? next to the content/fields.

Solution:

It should be a input issue, You just need to replace those spaces with the pure blank spaces

Relevant Documentation:

This support ticket is created 2 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 7 replies, has 2 voices.

Last updated by leilaG 2 years, 9 months ago.

Assisted by: Luo Yang.

Author

Posts

February 23, 2022 at 12:17 am #2300453

leilaG

Hello, We have a content type 'Jobs' - hidden link that has started to display question marks ??? next to the content/fields.

It seem to happen after we created a new content type and view 'Space' but it has no connection to 'Jobs' Nothing was copied or duplicated. hidden link

February 23, 2022 at 7:27 am #2300705

Luo Yang

Hello,

The problem is abnormal, please check these:
1) please deactivate all other plugins, and switch to WordPress default theme 2021, and test again
2) If the problem is fixed, activate other plugins/theme one by one, try to locate the problem plugin
3) If the problem persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, I need to test and debug it in my localhost
https://toolset.com/faq/provide-supporters-copy-site/

February 25, 2022 at 3:19 am #2302683

Luo Yang

I have tried the credentials you provided above, but it redirects me to 404 error page, please check it, make sure your staging website is ready to debug.

February 28, 2022 at 5:08 pm #2305073

leilaG

Apologies, the login link was incorrect, have now provided the correct link in ticket https://toolset.com/forums/topic/adding-gallery-to-template-built-with-theme-builder/#post-2305055

March 1, 2022 at 2:44 am #2305395

Luo Yang

It should be a input issue, I have done below modifications in your website:
Edit the content template "CT for Jobs Page":
hidden link
1) use pure English input method
2) Replace those spaces with blank space

Please test again, check if it is fixed.

March 1, 2022 at 10:08 am #2305663

leilaG

Hello,
1) use pure English input method - Where can I find this setting?
2) Replace those spaces with blank space - I am not sure what you mean by this?

I copied the below from the staging site to the live site and this seem to fix it -
Closing date: [cred-post-expiration id="5400" format="d/m/Y"]

March 2, 2022 at 2:33 am #2306233

Luo Yang

I am not sure what Input method you are using in your own computer:
hidden link

It conducts the problem.

You just need to replace those spaces with the pure blank spaces, see the demo I setup in your own website

March 4, 2022 at 10:29 am #2308381

leilaG

My issue is resolved now. Thank you!